We are looking for a Customer Support Executive to join our International Chat Process team. The selected candidate will be responsible for providing chat-based support to international e-commerce sellers, resolving their queries, and ensuring a seamless customer experience.
Key Responsibilities
Provide chat-based support to international e-commerce sellers.
Handle customer inquiries and resolve issues within defined service standards.
Assist sellers with account-related concerns, order management, and operational queries.
Ensure accurate and timely resolution of customer issues.
Maintain a high level of customer satisfaction through effective communication.
Follow company policies, processes, and quality standards while handling customer interactions.
Eligibility Criteria
Minimum 1 year of experience in an International Voice and Chat Process.
Seller Support experience is mandatory.
Undergraduate and graduate candidates are eligible to apply.
Excellent written and verbal communication skills.
Robust customer service and problem-solving abilities.
Positive interpersonal and communication skills.
Position Details
Designation: Customer Support Executive
Process: International Chat – E-commerce Seller Support
Location: Jaipur (Work from Office)
Salary: Up to ₹35,000 CTC per month
Working Days: 5.5 Days per Week
Shift: Rotational Shifts
Transportation: Company-provided cab facility in Odd hours
Pay: ₹25,000.00 - ₹35,000.00 per month
Perks:
Health insurance
Provident Fund
Education:
Higher Secondary(12th Pass) (Required)
Experience:
Customer support: 1 year (Required)
Language:
English (Required)
Work Location: In person
📌 Customer Care Executive Jaipur
🏢 Skycom Jobs
📍 Jaipur
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