We are looking for a agile and enthusiastic Customer Care Executive to join our team. The candidate will be responsible for handling incoming travel enquiries, calling potential clients, understanding their requirements, and converting leads into successful bookings.
Key Responsibilities:
Call and follow up with leads received from digital marketing platforms
Understand client travel requirements and suggest suitable packages
Provide transparent information on pricing, itinerary, and services
Convince and convert enquiries into confirmed bookings
Maintain proper follow-up and customer relationship
Requirements:
Excellent communication and convincing skills (English + regional language preferred)
Confident in handling phone conversations
Basic knowledge of travel destinations is a plus
Salary & Benefits:
Fixed salary + attractive incentives based on performance
Location: Aluva - Ernakulam
Job Types: Full time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Customer Care Executive Kochi
🏢 Mistmeadow Holidays
📍 Kochi
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