7 SIGMA EXPERIENCES PVT LTD is looking for a Senior Client Servicing Executive to join our dedicated team in Mumbai. This full-time, on-site position offers a fantastic opportunity to engage with clients and enhance their experience in the vibrant Events Services industry.
As a Senior Client Servicing Executive, you will play a crucial role in managing client relationships and ensuring satisfaction through effective communication and problem-solving. Your contributions will directly impact the success of our events and client retention, making this a vital position within our organization.
We offer a competitive salary range of $30,000 - $60,000 annually, along with a supportive work setting that fosters professional development and growth.
Responsibilities
Manage and nurture client relationships to ensure satisfaction and loyalty
Act as the primary point of contact for clients, addressing inquiries and concerns
Coordinate with internal teams to deliver exceptional service and event execution
Prepare and present proposals to clients, showcasing our service offerings
Monitor project timelines and deliverables to ensure alignment with client expectations
Gather feedback from clients post-event to improve future services
Assist in resolving any issues that arise during the planning and execution of events
Stay updated on industry trends to provide valuable insights to clients
Requirements
Proven experience in client servicing or account management
Robust communication and interpersonal skills
Ability to manage multiple clients and projects simultaneously
Problem-solving mindset with a keen attention to detail
Proficiency in Microsoft Office Suite and CRM software
Ability to work collaboratively within a team setting
Knowledge of the events industry is a plus
Bachelor's degree in Business Administration or related field preferred