Role & responsibilities
Handle international customer calls and generate sales through effective communication.
Understand customer requirements and recommend suitable services.
Convert inbound/outbound calls into successful sales.
Achieve daily, weekly, and monthly sales targets.
Build rapport with international customers and handle objections professionally.
Follow up with potential customers and close sales.
Maintain accurate records of customer interactions and sales in the CRM.
Ensure excellent customer experience while meeting business targets.
Follow company sales scripts, processes, and quality standards.
Work closely with the team and contribute to overall sales performance.
Requirements
Excellent English communication skills.
Robust convincing and negotiation abilities.
Sales-oriented mindset with target-driven approach.
Experience in international BPO, international sales, or voice process preferred.
Comfortable working in rotational/night shifts.
Ability to handle pressure and meet sales targets.