Roles and Responsibilities :
Handle customer inquiries and resolve issues through phone calls, emails, or chats.
Provide accurate information on products/services to customers in a timely manner.
Meet performance targets for call handling time, resolution rates, and quality standards.
Collaborate with team members to achieve common goals and objectives.
Job Requirements :
Excellent communication skills (spoken English) with valuable pronunciation.
Fresh graduate from any discipline; IELTS certification preferred but not mandatory.
Proficiency in international voice process operations; knowledge of English literature an added advantage.
📌 Uk Voice Process Chennai
🏢 Sutherland
📍 Chennai
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