Technical Support & Issue Resolution:
Provide in office and remote support for desktops, laptops, mobile devices, printers, and peripherals.
Troubleshoot and resolve Level 1 and Level 2 technical issues related to Windows, Mac OS, Microsoft 365, VPN, and collaboration tools (e.g., Teams, Zoom).
Resolve incidents and service requests within SLA using ITSM tools.
Troubleshoot system//network connectivity issues including VPN, Wi-Fi, and wired LAN.
Provide support for Microsoft 365 applications (Outlook, Teams, SharePoint, OneDrive, etc.).
Maintain and troubleshoot endpoint security tools (antivirus, encryption, MDM, etc.).
User Management & Device Lifecycle:
Perform user account provisioning and deprovisioning via Active Directory
Support onboarding/offboarding of employees including device setup, orientation, and handover.
Assist in managing the inventory of IT assets and ensure timely documentation and updates.
Manage device lifecycle including procurement, deployment, maintenance, and disposal.
📌 Urgent Hiring For Desktop Support Engineer Bharuch Bharuch (India)
🏢 Team Computers
📍 India
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.