Process: Tech Customer Service Voice, Chat & Email
Work Mode: Work From Office
Experience: Minimum 1 year of experience on paper
Education: Graduation Mandatory
Shift: Rotational / 24x7 | 5 Days Working

Job Description

MNC BPO is hiring Customer Service / Technical Support / Sales Executives for its Tech CS process in Jaipur.

The role involves handling customer queries through Voice, Chat & Email, providing basic technical troubleshooting, resolving customer issues, and driving upselling/cross-selling opportunities.

Salary
11.5 Years: 42,000/month package
1.52 Years: 44,000/month package
2+ Years: 46,000/month package

Package: CTC + PLI + Statutory Bonus

Perks
PF, ESIC, Mediclaim & Gratuity as per policy
2.16 paid leaves/month
Partially paid cab facility for eligible night shifts (9:30 PM6:00 AM)
3 months paid training




IJP prospect after 9 months
10-day hotel stay for eligible outstation candidates

Eligibility
Graduation mandatory
1+ year of experience in Customer Service / Technical Support / Sales / International BPO
International BPO experience preferred
Excellent English communication skills
Basic technical troubleshooting knowledge
Robust customer handling and sales skills

Key Responsibilities
Handle customer interactions via Voice, Chat & Email
Provide technical support and troubleshooting
Resolve customer queries and ensure high CSAT
Drive upselling and cross-selling
Achieve Quality, Productivity, CSAT and Sales targets
Maintain customer interaction records

📌 Customer Service / Technical Support: International Process Bpo Jaipur
🏢 Red Hibiscus Info Solutions
📍 Jaipur