Key Responsibilities
Build and nurture robust relationships with existing clients to ensure high satisfaction.
Drive renewals, service upgrades, and overall client retention.
Upsell and cross-sell broking products, subscriptions, and advisory services.
Educate clients on platform tools and current features to enhance active usage.
Consistently achieve monthly revenue, retention, and upsell targets.
Work closely with internal teams to deliver a smooth, impactful client experience.
Proactively engage with mapped clients to understand needs and suggest solutions.
Generate referrals through strong client rapport and service quality.
Skills & Requirements
Prior experience in the stock market; derivatives knowledge preferred.
Experience in sales or relationship management roles of 2+ years
Robust communication skills; proficiency in multiple languages is an advantage.
Customer-focused attitude with the ability to influence and drive conversions.
Role Highlights
No cold calling- work only with an active organic client base.
Ongoing training on stock markets to support continuous learning.
High-earning potential:simple, uncapped incentive structure.
80% of the team earns incentives, going up to 200% of CTC.
Excellent work-life balance: 30 leaves + 12 half-days
Job Location
Andheri East, Mumbai
Experience in sales or relationship management roles of 2+ years