To manage set of Retail Asset products including life cyle of loan and customer service

Graduate / Post Graduate

Min: 7 years

Max: 10 years
Responsible for a RA product end to end Operations.
Manage Disbursmeent / PDD / File receipt Management, life cycle of loan. Escalation and resolve issues.
Review the process for compliance Control. Complaints and Audit exceptions - RCA, resolution and permanent fix.
Regular T&M; and TAT measurements.
Suggestion on recent options to support to collection on bank receivables.
Diagnose and resolve issues related to systems / process faced by the team.
Drive initiatives and work on projects that improve efficiency through process automation.
Cross-functional collaboration to identify automation prospects for efficiency improvement.

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📌 Manager Ra Unsecured Operations Mumbai
🏢 CSB Bank
📍 Mumbai