The Quality Manager is responsible for overseeing all quality-related activities within the organization, ensuring that products meet defined standards, customer requirements, and regulatory compliance. The role involves implementing quality systems, driving continuous improvement, and leading the quality team.
Key Responsibilities:
Develop, implement, and maintain Quality Management Systems (QMS)
Ensure compliance with ISO standards (ISO 9001 or relevant)
Monitor production processes to ensure quality standards are met
Handle customer complaints and implement corrective actions
Conduct internal audits and coordinate external audits
Lead root cause analysis for quality issues and drive improvements
Maintain quality documentation, reports, and records
Work closely with production, maintenance, and supply chain teams
Train and guide quality team members and shop-floor staff
Ensure adherence to safety and regulatory compliance
Customer Poratl Handling
Key Skills Required:
Robust knowledge of quality tools (7 QC tools, Kaizen, 5 Why, etc.)
Expertise in ISO systems and audits, ISO 9001:2015,ISO 14001:2015,ISO 45001:2018.
Problem-solving and analytical skills
Leadership and team management
Valuable communication and coordination skills
Qualifications:
Education: B.Tech (Mech)/ Diploma in Mechanical / Production / Industrial Engineering
Experience: 5 - 10 years in manufacturing industry (preferably HVAC / refrigeration / fabrication background)