Roles and Responsibility
Handle customer inquiries and resolve issues professionally and courteously.
Provide timely and accurate information about products or services.
Build robust relationships with customers to ensure long-term satisfaction.
Collaborate with internal teams to resolve complex customer complaints.
Develop and implement process improvements to enhance customer experience.
Maintain accurate records of customer interactions and transactions.
Job Requirements
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Solid problem-solving and analytical skills.
Proficient in using computer software and technology.
Ability to work collaboratively as part of a team.
Solid attention to detail and organizational skills.
📌 Customer Service Executive Surat
🏢 Purview Services
📍 Surat
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