Job Responsibilities
Handle inbound/outbound calls from international customers.
Understand customer concerns and provide accurate solutions.
Maintain skilled communication and deliver excellent customer service.
Resolve customer queries within the defined turnaround time.
Follow process guidelines, quality standards, and compliance requirements.
Update customer details and call information in the CRM.
Achieve assigned targets for quality, productivity, customer satisfaction, and attendance.
Escalate complex issues to the appropriate team when required.
📌 International Customer Service Representative Bengaluru
🏢 S2F Talent Hub
📍 Bengaluru
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