We are looking for a highly skilled and experienced Customer Service Executive to join our team at Tata Capital Ltd, responsible for providing exceptional service to customers in two-wheeler loan operations. The ideal candidate will have a solid background in customer service and experience working with two-wheeler loans.

Roles and Responsibility
Handle customer inquiries and resolve issues professionally and promptly.
Provide excellent customer service through various communication channels.
Process and manage customer requests related to two-wheeler loans.
Maintain accurate records of customer interactions and transactions.
Collaborate with internal teams to ensure seamless service delivery.
Identify and escalate potential issues or concerns to senior management.

Job Requirements




Minimum 2 years of experience in customer service, preferably in the financial industry.
Strong knowledge of customer service principles and practices.
Excellent communication and interpersonal skills.
Ability to work in a rapid-paced environment and meet deadlines.
Proficient in using computer systems and software applications.
Robust problem-solving and analytical skills.

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📌 Customer Service Executive Two Wheeler Loans Gurugram
🏢 Tata Capital
📍 Gurugram