Role & responsibilities

ServiceNow Development & Configuration
Design, configure, and develop ServiceNow solutions specializing in IRM, TPRM, and SecOps modules.
Build and maintain workflows, Flow Designer flows, business rules, client scripts, UI policies, and integrations.
Apply ServiceNow best-practice customization while ensuring platform performance, scalability, and security.
Support ServiceNow upgrades, patching, and regression testing activities.

IRM & TPRM Responsibilities
Implement and enhance Operational Risk, IT Risk, Compliance, Audit, Issue Management, and Policy & Control use cases.
Configure and manage TPRM lifecycle workflows including vendor onboarding, risk assessments, due diligence, and ongoing monitoring.
Enable traceability across risks, controls, issues,



and remediation actions to support regulatory and audit requirements.
Configure dashboards and reports to provide actionable risk and third-party exposure insights.

SecOps Responsibilities
Implement and enhance Security Incident Response, Vulnerability Response, and Threat Intelligence modules.
Integrate ServiceNow SecOps with external security tools using REST APIs and MID Servers.
Automate security workflows to improve incident triage, prioritization, remediation tracking, and SLA management.
Ensure security findings are appropriately linked to enterprise risk and third-party risk

📌 Senior Associate Servicenow Developer Hyderabad
🏢 PwC
📍 Hyderabad