Front Desk Executive:

Roles and Responsibilities:
Welcome & Upkeep of Reception Area

Greeting guests and patients as they arrive and checking them in for appointments

Keeping a clean and organized reception area and ensuring that all necessary paperwork and supplies are readily available
Patient Co-ordination
Responding to inquiries with a positive attitude at any given time and through all channels:

Calls, Emails, SMS, WhatsApp, Social Media Platforms etc.
Scheduling and confirming appointments as per different Doctors availability.
Getting filled Patient Intake Form by patients & updating in the system
Maintaining accurate patient records: including medical histories, treatment plans, generating

tasks.
Handling billing and payment collection including providing & explaining estimates to patients.
Assisting the Clinic practitioner with administrative tasks as needed such as: following-up with

patients to ensure their recovery, to schedule appointments, reminder for payments through

various channels
To communicate effectively with internal staff including the dentist, dental assistants, and

hygienists, to ensure that appointments run smoothly and patients receive the care they need.




Dental Lab Co-ordination
Coordinating with different Dental Labs for jobs sending, receiving along with record

updating in the system.
Vendor Co-ordination & Material Management
Vendor coordination for rate, order placement and receiving of materials/ supplies and

further inventory management of these supplies.
Administration
Coordinating with Consultant Doctors for their appointments, making their patient entries

and calculating their remuneration
Handling Petty Cash and making expense vouchers
Bill Filling and coordinating with the Accountant
Reporting
Presenting to Dr. Sachin Daily / Weekly / Monthly Reporting

Required Skills and Qualifications:
Bachelors degree (or equivalent).
Must have 1.5 to 2 years of experience Front Desk or similar capacity.
Command over English, Hindi, Marathi Language.
Positive knowledge of computer operations, using Mobile Apps, Microsoft (Word, Excel, Power

Point, OneNote)
Excellent interpersonal and communication skills both written and verbal.

Timing:
Shift 1: 08 am – 06 pm
Shift 2: 10 am – 08 pm

📌 Front Desk Executive And Receptionist Mumbai
🏢 Talent Corner HR Services
📍 Mumbai