Responsibilities
Experienced in implementation of ITSM solution using industry best practices.
Experienced in implementation of platform Custom app platform development of Custom app and complex integrations.
Hands-on development experience of ServiceNow scripting like Business Rule, Script include, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound.
Positive experience of Service Portal and widget creation.
Very valuable experience of REST and SOAP based integration, scripted REST and SOAP API creation.
Knowledge of Authentication via Auth 2.0, certificates and Mid Server.
Implemented ServiceNow project in Domain separated instance.
Experienced in implementation on ServiceNow Discovery, Service Mapping,



Event Mgmt and Orchestration use cases.
Positive knowledge of MID Server installation and management.
Experience of custom applications development.
Experience of LDAP/Active Directory/SSO implementation.
Experience of Orchestration use case implementation.

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📌 Esm Tech Lead Mumbai
🏢 Hexaware Technologies
📍 Mumbai