Introduction
At IBM Finance & Operations, we are the backbone of IBM’s transformation driving efficiency, transparency, and smart decision-making across the business. Our teams provide the insight and discipline that guide strategy, ensure financial strength, and enable IBM to invest in innovation and growth. Working in Finance & Operations means combining analytical skills with collaboration and curiosity. You’ll partner with colleagues across functions and geographies, using data, technology, and process excellence to create solutions that improve performance and deliver measurable impact. IBM offers continuous learning, career development, and a culture that values diverse perspectives. Join us and be part of a global team that keeps IBM moving forward, while building your own future in a dynamic and evolving environment.
Your Role And Responsibilities
As a Quality Assurance Professional, you will manage the execution of CRM Quality Assurance steps for fee-based services proposals and projects within a business unit,
ensuring compliance with the World Wide Quality Assurance/Management Discipline (WWQA/MD). In this role, you will assess and make recommendations to influence the viability, risk, project management, profitability, and customer satisfaction in services solution design and delivery.
Your Primary Responsibilities Will Include
Execute Quality Assurance Steps: Manage the execution of CRM Quality Assurance steps for fee-based services proposals and projects, ensuring compliance with WWQA/MD.
Assess and Recommend: Assess services solution design and delivery, making recommendations to influence viability, risk, project management, profitability, and customer satisfaction.
Provide Advice and Counsel: Offer advice and counsel to project managers, line managers, and executives on prospect bid decisions, risk mitigation and containment, proposal quality, project health, and business management practices and procedures.
Review Proposals and Projects: Co
📌 Quality Analyst (Bengaluru)
🏢 IBM
📍 Bengaluru