Role & responsibilities
Respond to inquiries and provide information, quote/catalogue/dispatch information) to Domestic customers.
Coordinate with Design function for the Recent Enquiries and submit the offer to the customer.
Prepare order conversion report.
Preparation of Proforma Invoices as per the references.
Maintain marketing databases, contact lists, and record of marketing materials such as Customer Vendor registration, Customer PO etc.
Follow up through phone calls, emails and convert the Enquiry to order.
Maintaining the Master list Prices.
Coordination with Domestic dealers at regular intervals.
Provide support during internal & external audits.
Customer wise Sales Analysis report Month wise & Year wise.
Customer/Dealers/End user Sales Performance report.
Updating of Current Customer data in ERP after Approval from the concerned
Order acceptance date entry in ERP.
ASN generating for OEM Customer.