Roles and Responsibility
Manage front office staff and ensure high levels of customer service.
Coordinate with other departments for seamless operations and effective workflow.
Develop and implement strategies to enhance customer satisfaction and loyalty.
Maintain accurate records and reports, including guest feedback and complaints.
Ensure compliance with company policies and procedures.
Analyze sales data and market trends to identify opportunities for growth.
Job Requirements
Proven experience in front office management or a related field.
Robust knowledge of front office operations, including reception, concierge, and bell captain duties.
Excellent communication, leadership, and problem-solving skills.
Ability to work under pressure and manage multiple tasks simultaneously.
Robust analytical and decision-making skills.
Familiarity with hotel management systems and software.
📌 Front Office Manager Lonavla (India)
🏢 Naukri Hospitality Jobs
📍 India
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