Hiring Relationship Manager (RM) – Diya Greencity Private LimitedCompany:Diya Greencity Private LimitedLocation:Raj Nagar Extension, Ghaziabad, Uttar Pradesh, IndiaRole:Assistant Relationship Manager (ARM)Employment Type:Full-Time (On-Site)Diya Greencity Private Limited is looking for ahighly motivated and customer-focused Relationship Manager (ARM)to join our team for ouraffordable group housing project – Diya Greencity .This project is developed under theaffordable housing policy of Awas Bandhu, U.P. Housing & Development Board, Uttar Pradesh Government, offering a outstanding career growth prospect for individuals looking to establish themselves in thereal estate and housing sector.Key Responsibilities:✅ Act as the primary point of contact for customers, handling queries and providing accurate resolutions.✅ Build and maintain strong relationships with customers, ensuring high satisfaction levels.✅ Assist in the home-buying process, guiding customers through documentation and post-sales support.✅ Collaborate with sales, CRM, and legal teams to streamline customer communication.✅ Track customer interactions using CRM software and maintain detailed records.✅ Address and resolve customer complaints efficiently while ensuring a positive customer experience.✅ Analyze customer feedback and provide insights for service improvement.✅ Ensure compliance with company policies, legal regulations,
and industry best practices.✅ Work closely with the management team to enhance overall customer engagement and retention.Qualifications & Skills:✔️ Bachelor’s degree in Business Administration, Marketing, or a related field.✔️ 5+ years of experience in customer relationship management, preferably in real estate or housing projects.✔️ Strong interpersonal and negotiation skills to build and maintain customer relationships.✔️ Excellent verbal and written communication skills inEnglish and Hindi .✔️ Proficiency inCRM software and Microsoft Office tools .✔️ Analytical mindset with the ability to interpret customer data and market trends.✔️ Ability to work under pressure, handle multiple tasks, and meet deadlines.✔️ Flexibility to workon weekends or extended hours if required .Work Timings:Monday to Saturday⏰9:30 AM to 6:30 PMSalary & Benefits:Competitive salary + Performance-based incentivesWhy Join Us?✨ Opportunity to work in astate government-backed affordable housing project .✨ Career growth prospects in thereal estate sector .✨ Positive and professional work environment.How to Apply?Interested candidates can apply through linkedin or send theirresumeto whatsapp athttps://wa.Link/9w1f2wProject Website:https://diyagreencity.ComProject Location:Google MapsJoin us and contribute to providing quality affordable housing to our valued customers!