B2C Customer Support ExecutiveSalary: ₹2–3 LPALocation: Bengaluru5-Day Working WeekAt Waxys, customer support isn’t about sitting around answering complaint tickets.We want someone who can become thefriendly human voice behind Waxys— talking to our customers, understanding their experience, solving problems and building relationships that make people want to come back.What you’ll be doingCall customers after they purchase Waxys productsBuild a genuine relationship and collectproduct feedbackHelp customers with usage questions, issues, replacements and other enquiriesConfirm COD ordersand help convert customers to prepaid orders where possibleHandle customer queries across calls, WhatsApp and other support channelsFollow up until issues are actually resolved — not just replied toShare recurring customer feedback with the team so we can improve our products and experienceHelp turn a first-time Waxys buyer into a happy repeat customerWho we’re looking forFriendly,



confident and genuinely enjoystalking to peopleStrong communication and people skillsMust be able to speakat least one South Indian language— Kannada, Tamil, Telugu or MalayalamComfortable speaking with customers over the phone every dayPatient, organised and valuable at solving problemsAble to handle multiple conversations and follow-ups without losing trackComfortable learning about products and explaining them clearlyFreshers and early-career candidates are absolutely welcomeWhat working at Waxys is like We’re a young startup, so expect a workplace that isfast, creative, slightly chaotic and never boring.You’ll work closely with the people actually building the brand, hear directly from our customers and have a real say in how we make their experience better.There’s room to experiment, take ownership, learn quickly and grow with the company rather than disappearing into a giant customer-support department.If you’re energetic, love talking to people and want a job whereyour personality is an advantage, we’d love to hear from you.

📌 Customer Support Executive (Maharashtra)
🏢 Waxys
📍 Maharashtra