Job Purpose
1. JOB PURPOSE
(Summarize in one statement why the job exists; and how it contributes to the overall objective of the company)
Business Analyst/PMO with solution design capabilities to support Lease and Mobility Technology Unit. The role involves coordinating, requirement discussion and documentation with stakeholders, solution design & discussion, ensuring governance, maintaining documentation, and assisting in planning and tracking initiatives across agile and hybrid delivery models. You will act as a central point of contact for project status, reporting, and compliance across multiple teams.
Duties and Responsibilities
PRINCIPAL ACCOUNTABILITIES
(Accountabilities associated with the job)
Key Responsibilities:
• Requirement discussion and documentation with stakeholders
• Solution design & its documentation
• Support the end-to-end project lifecycle in coordination with engineering, QA, DevOps, and product teams.
• Assist in project planning, sprint tracking, and milestone monitoring using Agile/Hybrid methodologies.
• Maintain project documentation including charters, timelines and performance metrics.
• Generate weekly/monthly dashboards and MIS reports for senior technology and business stakeholders.
• Track resource utilization,



capacity planning, and project onboarding/offboarding activities.
• Coordinate project governance processes—status reviews, change requests, and audit readiness.
• Collaborate with Product Owners, and Tech Leads for timely updates and delivery health tracking.
• Identify risks and dependencies, and follow up with teams for mitigation and resolution
Major Challenges
Solution design & its documentation
Required Qualifications and Experience
SKILLS AND KNOWLEDGE
(Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent)

Educational Qualifications
a) Qualifications
Bachelor's / master’s degree in computer science, Information Technology, or a related field. Knowledge of Salesforce CRM

b) Work Experience
4-5 years of experience in a PMO role within a technology or IT organization.

Solid understanding of software development lifecycle (SDLC), Agile, and Scrum practices.

Hands-on experience with project management tools.

Robust organizational and time management skills with a detail-oriented mindset.

c) Skills Keywords
d) Salesforce

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