Job Description

We are currently hiring for the International Customer Support Executive - Chat

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Please find the details below:

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- Role: Customer Service Executive - Chat processn
- Eligibility: Any Graduate / Undergraduaten

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Job Details:

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- Working Days: 5.5 Daysn
- Shift: Rotational Shiftsn
- Weekly Offs: Rotational Offsn
- Salary: Competitiven
- Cab Facility: Availablen

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Roles & Responsibilities:

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- Handle customer queries and provide timely resolutionsn
- Deliver excellent customer service and ensure customer satisfactionn
- Communicate professionally with customers and resolve concerns effectivelyn
- Maintain records of customer interactions accuratelyn
- Follow process guidelines and company policiesn
- Escalate unresolved concerns whenever requiredn
- Meet individual and team productivity targetsn

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Interview Process

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• HR Round

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• Operations Round

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• All interview rounds will be conducted virtually.

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If you are interested in this prospect, kindly share your updated Resume - [email protected]

📌 International Customer Support Executive - Chat (Pragpura)
🏢 JMD Technologies
📍 Pragpura