Position: Service Advisor
Experience: 1–2 Years
Industry: Automobile / Automotive Service

Key Responsibilities

- Receive customers and understand their vehicle service and repair requirements.
- Prepare job cards with accurate customer and vehicle details.
- Inspect vehicles and identify service/repair requirements in coordination with technicians.
- Explain required repairs, estimated costs, and service timelines to customers.
- Prepare service estimates and quotations and obtain customer approval.
- Coordinate with technicians and the workshop team to ensure timely completion of jobs.
- Keep customers updated regarding vehicle repair status, additional work, and delivery time.




- Conduct vehicle inspection and explain completed work to customers during delivery.
- Handle customer queries, complaints, and service-related concerns professionally.
- Coordinate billing, warranty claims, insurance-related work, and spare-parts requirements where applicable.
- Maintain customer records and follow up for service reminders and repeat business.
- Ensure customer satisfaction and achieve workshop sales, revenue, and CSI targets.
- Follow company SOPs, safety procedures, and service quality standards.

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Service Advisor (India)
🏢 Dial2go
📍 India