Customer Support Executive – Domestic E-commerce Process Company: Teleperformance Location: Mansarovar & Sitapura, Jaipur Process: Domestic E-commerce Role: Customer Support Executive Process Type: Blended – Chat + Voice Work Schedule: 5 days working | 24×7 rotational shifts Job Summary Teleperformance is hiring Customer Support Executives for its Domestic E-commerce process. The selected candidates will be responsible for assisting customers with orders, returns, product-related queries, and issue resolution through chat and voice support. Key Responsibilities - Handle customer queries through Chat and Voice channels. - Assist customers with orders, returns, and product-related queries. - Resolve customer concerns efficiently and ensure customer satisfaction. - Provide professional and courteous customer service. - Follow process guidelines and maintain required quality standards. - Accurately record and update customer information when required. Candidate Requirements - Excellent verbal and written communication skills. - Good problem-solving and customer-handling skills. - Basic computer knowledge. - Customer-focused attitude with a willingness to learn.



- Comfortable working in 24×7 rotational shifts. - Candidates who can work from the Jaipur office are preferred. Benefits & Career Growth - Training and development opportunities. - Supportive and inclusive work environment. - Performance incentives and rewards. - Opportunities for long-term career growth. - Opportunity to work with a global customer experience organization. Work Details - 5 days working - 24×7 rotational shifts - Blended Chat + Voice process - Work from office - Job locations: Mansarovar & Sitapura, Jaipur Limited positions available. Apply now to start your career with Teleperformance!

Job Types: Full-time, Permanent

Pay: ₹19,000.00 per month

Perks:

- Provident Fund

Ability to commute/relocate:

- Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Preferred)

Education:

- Higher Secondary(12th Pass) (Preferred)

Language:

- English (Preferred)

Location:

- Jaipur, Rajasthan (Preferred)

Shift availability:

- Day Shift (Preferred)
- Night Shift (Preferred)

Work Location: In person

📌 Customer Support Executive (CSE) (India)
🏢 TELEPERFORMANCE GLOBAL
📍 India