Bengaluru, KarnatakaChennai, Tamil Nadu
Job Summary

Role: Day Zero Lead — Generic QE

Experience: Senior Manager to Director (~14–20 Years)

Profile: Senior, industry-agnostic Day Zero QE lead for engagement mobilization and account stabilization

Role Summary

Looking for a senior QE professional, in the Senior Manager to Director range, to take on a Day Zero role: ensuring new engagements start green right after an RFP win, and stepping into existing accounts in the geography that are facing delivery issues. This is a generic QE profile — not tied to a specific industry — with deep experience setting up testing centers, leading large QA programs, and managing global testing delivery, along with current awareness of AI/ML and agentic AI developments in QE.

Key Responsibilities

Key Responsibilities

Ensure every new engagement (post-RFP win) mobilizes to a green start — test strategy, staffing, tooling, and governance defined from day one
Step into existing accounts in the geography facing delivery issues and drive stabilization/turnaround
Set up and run testing centers/QA CoEs for large accounts — operating model, staffing pyramid, tooling, and governance
Lead large-scale QA programs end-to-end across functional, automation, performance, and test data workstreams
Manage global testing delivery — distributed teams, multiple time zones, and multi-vendor/onshore-offshore models
Introduce and scale the latest QE tooling, including AI/ML-based testing and agentic AI accelerators,



into engagement setup and recovery plans
Engage directly with senior client stakeholders during kick-off and account recovery situations
Skill Requirements

Primary Skills (Must Have)

Robust end-to-end test lifecycle expertise — strategy, functional, automation, performance, test data, DevOps integration
Proven experience setting up and running testing centers/QA CoEs for large accounts
Track record leading large QA programs and managing global testing delivery
Significant customer-facing/onsite experience across the career (not mandatory going forward, but a strong track record)
Working knowledge of the latest AI/ML and agentic AI developments as applied to QE
Strong stakeholder management and executive-ready communication

Secondary Skills

Experience with delivery governance, SLAs/KPIs, and account health metrics
Multi-industry, multi-geography delivery exposure
Experience partnering with sales/practice teams on post-win mobilization
Other Requirements

Nice to Have

Exposure to proposal solutioning or presales handoff
Certifications in test management, automation, or AI/GenAI tooling
Track record of publishing internal playbooks or best practices
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🏢 HCLTech
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