21 Aug
|
scymes services pvt
|
India
21 Aug
scymes services pvt
India
Key Responsibilities:
- Handle customer queries only via email related to banking products and services
- Respond to emails regarding accounts, transactions, loans, cards, and general banking inquiries
- Provide accurate information as per bank policies and SOPs
- Resolve issues within defined TAT and SLA
- Coordinate with internal teams for escalations and follow-ups
- Maintain proper documentation and email records
- Ensure data confidentiality and compliance with banking regulations
Required Skills:
- Strong written English communication skills
- Basic computer knowledge (Email, MS Word/Excel)
- Attention to detail and problem-solving ability
Job Type: Full time
Pay: ₹15,000.00 - ₹16,000.00 per month
Work Location: In person
📌 Email Support Executive (India)
🏢 scymes services pvt
📍 India