Key Responsibilities

- Make outbound calls to Patients Attender and other family members to pre-approved scripts and promotional strategies.
- Handle incoming calls and address customer complaints or health care questions.
- Qualify leads and pass high-potential prospects on to the Reporting officer
- Maintain clean, detailed logs of all conversations and outcomes in the HIS software.
- Meet or exceed daily and monthly targets for call volume, talk time, and conversions. [1, 2, 3, 4]

Required Skills & Qualifications

- Transparent verbal communication skills and a confident, polite phone tone.
- High school diploma or equivalent qualification.
- Basic computer literacy and data entry skills.
- Patience, active listening, and a positive attitude toward rejection.
- Prior experience in customer service or telesales is preferred but not always required for entry-level positions. [1, 2, 3, 4]

Pay: ₹10,000.00 - ₹25,000.00 per month

Benefits:

- Cell phone reimbursement

Work Location: In person

📌 Telle Calling (India)
🏢 Tirhut Central Hospital
📍 India