§ Ensure all appointments sent in system are confirmed with an outcall to invite patients for Centre visit
§ Ensure appointments confirmed are in line with Center head availability
§ Manage calls, receive & pass on relevant messages to the concerned personnel
§ Address patient grievances & communicate the same to PX team and CH when needed
§ Monitor online reviews & communicate negative feedback to PX team and CH
§ Handle MIS on a daily basis & report to the concerned authority as and when needed
§ Ensure Front Office is always a clean & safe environment, manage equipment and adhere to SOPs & other company norms with integrity towards all stakeholders
Participate and contribute in quality improvement initiatives to ensure better performance and achieve business objectives
Interested candidates can share their profiles on
[email protected] .in or WhatsApp on +91-XXXXXXXXXX
Job Type: Full-time
Pay: ₹20,000.06 - ₹25,000.73 per month
Advantages:
- Provident Fund
Ability to commute/relocate:
- Dehradun, Uttarakhand: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Preferred)
Experience:
- Microsoft Office: 1 year (Preferred)
- Front desk - Receptionist: 1 year (Preferred)
- total work: 1 year (Preferred)
Language:
- English (Preferred)
Work Location: In person
📌 Receptionist (India)
🏢 Indira IVF Hospital
📍 India