Job Description – TelecallerJob Title: Telecaller / Telecalling Executive

Job Type: Full-Time

Job Summary

We are looking for an enthusiastic and confident Telecaller to join our team. The candidate will be responsible for making outbound calls, communicating with prospective customers/candidates, understanding their requirements, providing relevant information, and maintaining proper follow-up.

This is an excellent opportunity for freshers and experienced candidates with good communication and interpersonal skills.

Key Responsibilities

- Make outbound calls to prospective customers/candidates from the provided database.
- Explain company services, products, or job opportunities clearly and professionally.
- Understand customer requirements and provide appropriate information.
- Follow up with leads through calls and messages.
- Maintain accurate records of calls, conversations, follow-ups, and outcomes.
- Generate and qualify leads based on defined requirements.
- Handle customer queries and resolve basic concerns professionally.
- Achieve daily and monthly calling and conversion targets.
- Coordinate with the sales/recruitment team for qualified leads.
- Maintain a positive and professional relationship with customers.
- Update customer information and call status in CRM/Excel.




- Provide regular reports on calling activities and lead progress.

Required Skills & Qualifications

- Minimum 12th Pass / Graduate in any discipline.
- Freshers can apply; prior telecalling, sales, customer service, or recruitment experience is an advantage.
- Excellent verbal communication skills.
- Good Hindi and English communication skills.
- Confident and pleasant telephone manner.
- Good listening and interpersonal skills.
- Ability to convince and influence customers professionally.
- Basic knowledge of MS Office / Excel.
- Ability to work with targets and deadlines.
- Strong follow-up and negotiation skills.
- Positive attitude and willingness to learn.

Preferred Candidate Profile

- Confident while speaking with customers over the phone.
- Comfortable making a high volume of outbound calls.
- Target-oriented and self-motivated.
- Good at maintaining follow-ups.
- Ability to handle rejection professionally.
- Punctual, disciplined, and team-oriented.

What We Offer

- Market-competitive salary.
- Performance-based incentives.
- Training and guidance for freshers.
- Career growth opportunities.
- Friendly and supportive work environment.
- Opportunity to develop communication, sales, and customer-handling skiIls.

Work Location: In person

📌 TELECALLER (India)
🏢 WebSenor InfoTech
📍 India