Roles & Responsibilities:

- Counsels patients on the reports given by the doctor.
- Coordination with Consultant / Centre Head on daily basis based on surgery advice and conversion.
- Maintain checklist as per the instruction given by the management. (Like Cataract, FFA, etc.,)
- Explain the tariff of the concerned procedures/investigations to patients in detail.
- Maintain Counselor reports on a daily basis (Advise, Conversion, and Patient wise details).
- Coordinating with TPA / Insurance Dept (Sending Pre-authorization, Getting Approval, Billing).
- Cross verify all the relevant documents related to Credit billing before surgery.
- Maintaining Counselor Summary for all counseled patients.
- Doing Tele Calling and maintaining reports for the same.
- Preparing Surgery list and handing over the same to concerned doctor and center head, one day before the surgery.
- Follow up with patients at all stages.

Job Types: Permanent, Full time

Pay: From ₹20,000.00 per month

Benefits:

- Health insurance
- Leave encashment
- Provident Fund

Education:

- Bachelor's (Required)

Experience:

- Patient Counselling: 1 year (Required)

Work Location: In person

📌 Patient Counselor (Bhubaneswar)
🏢 Dr Agarwal Eye Hospital
📍 Bhubaneswar