21 Aug
|
iGeN Technologies Institute For Stock Market
|
India
21 Aug
iGeN Technologies Institute For Stock Market
India
OPERATIONS MANAGER – STOCK MARKET INSTITUTE
Location: Avadi, Chennai
Salary: ₹20,000 per month
Employment Type: Full-Time
Role Objective
We are looking for a target-oriented Operations Manager to take responsibility for the day-to-day operations of our Stock Market Institute and, most importantly, increase student admissions and monthly revenue.
The candidate will coordinate leads, counsellors, trainers and management to ensure a smooth process from Lead → Follow-up → Demo → Counselling → Admission.
Key Responsibilities1. Admission Growth
- Take ownership of monthly admission growth.
- Set daily and monthly admission targets for the team.
- Monitor the complete lead-to-admission conversion process.
- Ensure every lead is contacted and followed up properly.
- Track demo class attendance and conversion.
- Identify reasons for lost leads and improve conversion strategies.
- Develop new ideas to increase student admissions.
- Support the team in achieving monthly revenue targets.
2. Lead & Sales Management
- Monitor leads generated through Meta Ads, WhatsApp, phone calls and other sources.
- Allocate leads to the appropriate counsellor/team member.
- Maintain daily lead follow-up reports.
- Track Recent Leads → Contacted → Interested → Demo → Follow-up → Admission.
- Ensure no lead is left without follow-up.
- Review sales performance daily.
3. Trainer & Demo Coordination
- Coordinate with stock market and forex trainers.
- Schedule demo classes based on lead availability.
- Ensure trainers are prepared for effective demo sessions.
- Monitor demo quality and student engagement.
- Coordinate between trainers and the admissions team.
4. Team Management
- Manage and monitor telecallers, counsellors and support staff.
- Conduct daily performance reviews.
- Set individual targets and responsibilities.
- Motivate the team to achieve admission targets.
- Identify underperforming team members and take corrective action.
- Maintain discipline, attendance and productivity.
5. Institute Operations
- Ensure the institute functions smoothly every day.
- Manage class schedules, demo sessions and student coordination.
- Handle student queries and operational issues.
- Maintain proper admission records and documentation.
- Coordinate with management on important operational decisions.
6. Marketing Coordination
- Coordinate with the marketing team for Meta Ads and promotional campaigns.
- Suggest new offers, campaigns and admission strategies.
- Monitor lead quality from different marketing sources.
- Provide feedback to improve advertisements and lead generation.
- Explore local marketing opportunities such as college programs, workshops, seminars and offline campaigns.
Daily Reporting
The Operations Manager must submit a daily report covering:
- Total leads received
- Leads contacted
- Interested leads
- Demo bookings
- Demo attended
- Follow-ups completed
- Admissions confirmed
- Revenue generated
- Pending follow-ups
- Team performance
- Problems and action taken
Monthly Performance Expectations
Performance will be evaluated based on:
Lead Management + Demo Conversion + Admission Growth + Revenue + Team Performance + Operational Efficiency
The manager is expected to continuously improve the institute's monthly admission numbers and revenue.
Candidate Requirements
- Minimum 2 years of experience in operations, sales, education, training or business development.
- Experience in an education institute, coaching centre or financial/trading institute will be preferred.
- Strong communication and leadership skills.
- Good knowledge of sales conversion and lead management.
- Ability to manage a team and achieve targets.
- Good knowledge of Excel / Google Sheets / CRM / WhatsApp Business.
- Tamil and English communication preferred.
- Knowledge of the stock market is an added advantage.
Salary & Growth
Starting Salary: ₹20,000/month
Performance-based growth opportunities will be provided based on:
- Admission growth
- Revenue contribution
- Team performance
- Lead conversion
- Overall institute growth
Ideal Candidate
We need someone who does not simply manage the office, but actively works toward growing admissions and revenue.
Primary Goal: Increase Student Admissions Every Month.
Job Type: Full-time
Pay: ₹18,000.00 - ₹20,000.00 per month
Experience:
- total work: 1 year (Preferred)
Work Location: In person
📌 OPERATIONS MANAGER – STOCK MARKET INSTITUTE avadi (India)
🏢 iGeN Technologies Institute For Stock Market
📍 India