21 Aug
|
Sfumato India
|
India
21 Aug
Sfumato India
India
Must Have...
Skills and Qualities of a Client & Team Coordinator
- Bachelor's degree in Marketing, Communications, Business, or a related field.
- 3+ years of experience in client coordination, preferably in an advertising agency, ceramic tiles, or laminate industry.
- Strong verbal and written communication skills in English, Hindi, and Gujarati.
- Ability to understand client requirements and translate them clearly to the team.
- Familiarity with basic design concepts and collaboration in a creative setting.
- Organized, detail-oriented, and capable of multitasking under tight deadlines.
- Quick problem-solving abilities and a client-centric mindset.
- Efficient in time management and handling multiple client accounts simultaneously.
- Professional, presentable, and responsive in all client-facing interactions.
Role & Responsibilities:
- Act as the primary point of contact between clients and internal teams.
- Handle and respond to incoming client communication via calls, emails, or messages.
- Acknowledge client requests and provide timely updates on project progress and delivery timelines.
- Keep clients informed about new services, offers, or updates related to their projects.
- Ensure seamless coordination between departments to meet client expectations.
- Proactively identify issues and recommend solutions to enhance client satisfaction.
- Present challenges and updates to both the team and the client transparently.
- Contribute to internal meetings to improve communication flow and project efficiency.
- Build long-term client relationships through consistent and professional engagement.
- Ensure service quality by aligning client briefs with creative output.
Any Graduate
📌 Sr. Client & Team Coordinator (India)
🏢 Sfumato India
📍 India