Front Desk Manager – Salon

We are looking for a confident, well-organised, and customer-focused Front Desk Manager to manage the salon reception and ensure a smooth experience for every client.

Key Responsibilities

- Manage the front desk and oversee daily reception operations
- Welcome clients warmly and provide excellent customer service
- Handle appointments, bookings, cancellations, and rescheduling
- Manage calls, WhatsApp enquiries, and client communications
- Coordinate with stylists and beauticians to manage appointments efficiently
- Maintain client records and ensure accurate billing and payments
- Handle customer queries, feedback, and service concerns professionally
- Monitor daily sales, appointments, and front-desk reports
- Support the team in achieving monthly sales and service targets
- Ensure the reception and salon front area are well-maintained and presentable
- Manage front-desk staff schedules and ensure smooth shift operations
- Follow up with clients for appointments, feedback, and repeat visits
- Maintain high standards of grooming, professionalism, and customer service

Requirements

- 2+ years of experience in a salon, spa,



hospitality, or customer-service environment
- Strong communication and interpersonal skills
- Good knowledge of appointment scheduling and basic billing
- Comfortable handling customers and resolving issues
- Basic computer knowledge and familiarity with Excel or salon software
- Good leadership and team-management skills
- Presentable, professional, and well-groomed
- Ability to work in a quick-paced salon environment

What We’re Looking For

Someone who is customer-focused, responsible, organised, and confident in managing both clients and the front-desk team.

Job Type: Full-time
Experience: 2+ years
Industry: Salon / Beauty & Wellness

Job Type: Full-time

Pay: From ₹25,000.00 per month

Ability to commute/relocate:

- Madhapur, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required)

Education:

- Bachelor's (Required)

Experience:

- total work: 2 years (Required)

Language:

- Hindi (Required)
- English (Required)

Work Location: In person

📌 Front Desk Manager (India)
🏢 Mirrors Corporate
📍 India