- Oversee check-in and check-out procedures, ensuring speed and accuracy
- Handle VIP arrivals and special guest requests
- Resolve guest complaints and escalate complex issues
- Maintain high standards of customer service and hispitality

- Financial & Administrative Duties
- Manage room reservations, occupancy forecasts, and overbooking
- Oversee billing, invoicing, and cash handling procedures
- Monitor daily revenue reports and room rates
- Coordinate with housekeeping, sales, and reservations departments
- Prepare reports for general
- Create work schedules and manage shift rotations (often 24/7 coverage)
- Conduct performance reviews and provide coaching/feedback
- Ensure staff adherence to dress codes and conduct standards

Staff Management

- Recruit, train, and supervise front desk agents, concierge, and bell staff
- Create work schedules and manage shift rotations (often 24/7 coverage)
- Conduct performance reviews and provide coaching/feedback
- Ensure staff adherence to dress codes and conduct standards

Pay: ₹17,253.81 - ₹38,997.52 per month

Perks:

- Cell phone reimbursement
- Commuter assistance
- Food provided
- Health insurance

Work Location: In person

📌 Assistant Front Office Manager (India)
🏢 PNT Hotels
📍 India