We are seeking a dynamic Manager + Senior Barista to lead our coffee shop team while delivering exceptional coffee and customer service. This dual role combines managerial responsibilities with hands-on barista expertise.

Responsibilities

Management:

- Oversee daily operations, including staff scheduling, inventory management, and financial reporting.
- Train, mentor, and supervise barista team to ensure high performance and morale.
- Ensure compliance with health, safety, and sanitation regulations.
- Manage customer complaints and ensure a welcoming environment.
- Develop and implement strategies to increase sales and customer satisfaction.

Senior Barista:

- Prepare and serve high-quality coffee, espresso, and specialty beverages.
- Maintain consistency in drink quality and presentation.
- Educate customers on coffee offerings and recommend pairings.
- Maintain and clean espresso machines, grinders, and other equipment.
- Assist in developing seasonal drink menus.

Qualifications

- 3+ years of barista experience,



with at least 1 year in a supervisory role.
- Proven leadership and team management skills.
- Strong knowledge of coffee preparation techniques and equipment.
- Excellent communication and customer service skills.
- Ability to multitask in a fast-paced setting.
- Familiarity with POS systems and inventory management software.
- Food safety certification (preferred).

Perks

- Competitive salary
- Health insurance
- Paid time off
- Employee discounts
- Opportunities for growth

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹24,000.00 per month

Benefits:

- Flexible schedule
- Paid time off

Ability to commute/relocate:

- Ambala, Haryana: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Experience:

- Barista: 5 years (Preferred)

Location:

- Ambala, Haryana (Required)

Work Location: In person

📌 Barista cum Manager (India)
🏢 Roots
📍 India