21 Aug
|
Hostelwala
|
India
Job Summary
Hostelwala is looking for an experienced and result-oriented Business Head to lead the overall business operations of our Nagpur properties.
The Business Head will be responsible for driving admissions, occupancy, revenue, customer satisfaction, team performance, and overall business growth across Hostelwala properties in Nagpur.
Key Responsibilities
- Take complete responsibility for the overall business performance of Nagpur properties.
- Drive student admissions, occupancy, revenue, and business growth.
- Set monthly and quarterly business targets for the sales and operations team.
- Monitor leads, follow-ups, conversions, admissions, and occupancy on a daily basis.
- Develop strategies to increase admissions and reduce vacant beds.
- Manage and motivate the sales, counselling, operations, warden, housekeeping, and support teams.
- Monitor team performance and ensure targets are achieved within timelines.
- Handle important student and parent escalations and ensure timely resolution.
- Ensure smooth hostel operations, including housekeeping, food, maintenance, security, and student services.
- Monitor customer feedback and implement corrective actions to improve student satisfaction.
- Coordinate with HR and management for recruitment, performance management, and manpower planning.
- Monitor expenses and ensure business operations remain cost-effective.
- Prepare daily, weekly, and monthly business performance reports for management.
- Identify recent business opportunities, partnerships, and local marketing opportunities.
- Maintain strong relationships with students, parents, colleges, and other relevant stakeholders.
- Ensure company policies, SOPs, and operational standards are followed across all properties.
Required Skills
- Strong leadership and team-management skills.
- Excellent communication and negotiation skills.
- Strong sales and business development skills.
- Target-oriented and result-driven approach.
- Good knowledge of MS Excel and reporting.
- Strong problem-solving and decision-making abilities.
- Ability to manage multiple hostel properties and teams.
- Ability to work in a fast-paced environment.
Qualifications & Experience
- Graduate in any discipline; MBA/PGDM will be an added advantage.
- 3–5 years of experience in business development, sales, hospitality, hostel management, real estate, education, or a related field.
- Experience in managing teams and achieving business targets is preferred.
Pay: ₹30,000.00 - ₹38,000.00 per month
Work Location: In person
📌 Regional Business Head (India)
🏢 Hostelwala
📍 India