Job Information

- Date Opened 07/17/2026
- Job Type Full time
- Industry Financial Services
- City Madurai North
- State/Province Tamil Nadu
- Country India
- Zip/Postal Code 625002

About Us

indiagold has built a product & technology platform that enables regulated entities to launch or grow their asset backed products across geographies; without investing in operations, technology, people or taking any valuation, storage or transit risks.

Our use of deep-tech is changing how asset backed loans have been done traditionally. Some examples of our innovation are – lending against digital gold, 100% paperless/digital loan onboarding process, computer vision to test gold purity as opposed to manual testing, auto- scheduling of feet-on-street, customer self-onboarding, gold locker model to expand TAM & launch zero-touch gold loans, zero network business app & many more.

We are rapidly growing team passionate about solving massive challenges around financial well-being.

We are a rapidly growing organisation with empowered opportunities across Sales, Business Development, Partnerships, Sales Operations, Credit, Pricing, Customer Service, Business Product, Design, Product, Engineering, People & Finance across several cities. We value the right aptitude & attitude than past experience in a related role, so feel free to reach out if you believe we can be good for each other.

Job Description

Key Responsibilities:

1. Sales and Business Development: o Drive gold loan sales and achieve revenue targets for the cluster. o Develop and implement strategies to enhance customer acquisition and retention.



o Identify and develop recent business opportunities in the region from branches Indiagold having tie- ups.

2. Team Management: o Recruit, train, and mentor Sales Executive and Relationship Executives. o Monitor performance, provide guidance, and ensure productivity benchmarks are met. o Foster a high-performance culture and ensure team alignment with organizational goals.

3. Operational Excellence: o Ensure smooth operations at all branches within the cluster. o Maintain adherence to internal policies, compliance standards, and RBI guidelines. o Monitor and track each Transaction with Bank and RM.

4. Customer Service: o Enhance customer experience by ensuring prompt and quality service delivery. o Resolve customer escalations effectively and maintain brand reputation.

5. Reporting and Analysis: o Prepare and present periodic business reports and performance analyses to senior management. o Monitor market trends, competitive landscape, and suggest strategies accordingly.

Requirements

- Bachelor’s degree in any discipline.
- 5+ years of experience in gold loans, banking, NBFCs, or financial services.
- Proven track record in sales, team management, and business growth.
- Strong leadership and interpersonal skills.
- Excellent communication and negotiation abilities.
- Proficient in data analysis and reporting tools.

Benefits

- Competitive salary and performance-based incentives.
- Opportunity to work with a fast-growing fintech company.
- Professional growth and learning opportunities.
- Collaborative and supportive work environment.

📌 Cluster Manager - Madurai (India)
🏢 Indiagold
📍 India