21 Aug
|
Aventra solutions
|
India
21 Aug
Aventra solutions
India
Villa Specialist / Sales ExecutiveJob Overview
We are looking for a dynamic, customer-oriented, and target-driven Villa Specialist / Sales Executive to assist prospective guests in selecting the ideal villa while driving bookings and revenue growth. The ideal candidate should have excellent English communication skills, strong sales abilities, and a passion for hospitality.
Key Responsibilities
- Respond promptly to sales inquiries across phone, WhatsApp, email, and other communication channels.
- Understand guest requirements and recommend suitable villas.
- Convert inquiries and leads into confirmed bookings.
- Build and maintain strong customer relationships.
- Follow up with leads and repeat guests.
- Achieve assigned sales targets and revenue goals.
- Maintain accurate customer and lead records in CRM.
- Coordinate with Guest Services and Operations teams.
- Handle booking changes and guest concerns professionally.
- Upsell premium villas and additional services.
- Stay updated on villa inventory, availability, and pricing.
- Collaborate with the Marketing team to support sales opportunities.
- Prepare daily, weekly, and monthly sales reports.
Requirements
- Bachelor's degree in Business Administration, Marketing, Hospitality Management, Tourism, or a related field.
- Previous experience in sales, hospitality, travel, or customer service is preferred.
- Excellent English communication skills — verbal and written.
- Strong communication, negotiation, and persuasion skills.
- Excellent customer relationship management skills.
- Knowledge of CRM software and Microsoft Office.
- Robust organizational and problem-solving abilities.
- Ability to work under sales targets and deadlines.
- Willingness to work rotational shifts and weekends.
- Self-motivated, confident, and target-driven.
- Passion for hospitality and delivering excellent customer experiences.
Key Skills
Sales | Villa Sales | English Communication | Customer Service | Lead Conversion | Negotiation | Upselling | Customer Relationship Management | CRM | Follow-ups | Hospitality | Problem Solving | Target Achievement | Communication Skills | Multitasking
Pay: ₹12,000.00 - ₹15,000.00 per month
Work Location: In person
📌 Sales Representative (India)
🏢 Aventra solutions
📍 India