About Cambay Tiger

Cambay Tiger is a premium seafood and meat brand committed to providing customers with fresh, hygienic, and high-quality products. We focus on delivering an excellent customer experience through our online and offline channels, supported by a strong customer-first approach.

Key Roles & Responsibilities

- Customer Support: Handle incoming and outgoing customer calls, queries, orders, and service-related concerns professionally.
- Query & Complaint Resolution: Understand customer concerns, provide timely resolutions, and escalate critical issues to the relevant team when required.
- Customer Data & Follow-Up: Accurately update customer details, call records, and complaints in the CRM/ERP system and ensure timely follow-ups.
- Process Compliance: Follow company SOPs, communication standards, and service guidelines while maintaining a professional and customer-first approach.

Requirements:

- Minimum 6 months of experience in Call Centre, Customer Support, Telecalling, or Customer Service.




- Excellent verbal communication and customer-handling skills.
- Solid listening, problem-solving, and decision-making abilities.
- Ability to handle customer queries, complaints, escalations, and high call volumes professionally.
- Basic knowledge of MS Office, Excel, Email, and CRM/ERP systems.
- Good typing speed, accuracy, and multitasking skills.
- Ability to work independently and as part of a team.
- Positive attitude with a strong customer-first mindset.

Interested candidates can apply through Indeed or can directly call or Email HR department ((phone hidden)) / ([email protected] )

Pay: ₹15,000.00 - ₹23,000.00 per month

Benefits:

- Cell phone reimbursement
- Commuter assistance
- Food provided
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Call Centre Executive (Andheri)
🏢 Cambay Tiger
📍 Andheri