Job Description:-

To ensure smooth handling of inventory, order preparation, material dispatch, client coordination and maintenance of the MG Demo Centre, while keeping all stock and dispatch records accurate and updated.

Key Responsibilities

1. Inventory Management

- Maintain accurate records of all gift items, packaging material and other stock.
- Record all incoming and outgoing material.
- Conduct regular physical stock checks and match them with inventory records.
- Maintain minimum stock levels for regularly required products and packaging material.
- Inform the concerned team in advance about low-stock items.
- Ensure products are properly labelled, stored and organised.

2. Material Dispatch

- Prepare customer orders according to approved order details.
- Verify product, quantity, personalisation and packaging before dispatch.
- Ensure proper packing so that products reach customers safely.
- Prepare dispatch documents, invoices/challans and courier details as required.
- Coordinate with courier and transport partners for timely pickup.
- Maintain a daily record of all dispatched orders.
- Track shipments until successful delivery.

3. Client Coordination for Dispatch

- Coordinate with clients regarding delivery address, dispatch schedule and other required details.
- Share dispatch and tracking details with customers.
- Follow up on delayed, undelivered or returned shipments.
- Coordinate internally with the sales, production, personalisation and accounts teams to ensure orders are dispatched correctly and on time.
- Resolve dispatch-related customer queries promptly.

4. Demo Centre Management

- Maintain the MG Demo Centre in a clean, organised and presentation-ready condition.
- Ensure all products are properly displayed with correct samples.




- Maintain an inventory of products kept in the Demo Centre.
- Replace damaged, outdated or missing display samples.
- Arrange new products and collections in the Demo Centre.
- Ensure products taken from the Demo Centre for customer meetings, exhibitions or photography are properly recorded and returned.

5. Order & Stock Documentation

- Maintain daily inward, outward and dispatch registers.
- Update inventory software/Excel/ERP regularly.
- Maintain records of damaged, rejected, returned and sample products.
- Keep courier receipts and other dispatch documents properly filed.
- Submit stock and dispatch reports to management whenever required.

Key Performance Indicators (KPIs)

- 100% accuracy in products and quantities dispatched.
- Minimum discrepancy between physical and system inventory.
- Orders dispatched within committed timelines.
- Zero unrecorded movement of stock.
- Timely communication of low-stock products.
- Minimum dispatch-related customer complaints.
- Demo Centre maintained organised and presentation-ready at all times.
- Accurate tracking of samples and Demo Centre inventory.

Skills Required

- Positive organisational and coordination skills.
- Basic knowledge of Excel and inventory management.
- Ability to maintain accurate records.
- Good communication skills for customer and courier coordination.
- Attention to detail.
- Ability to handle multiple orders and priorities.
- Responsible attitude toward stock and company material.

Preferred Experience

- 1–3 years of experience in inventory, store management, dispatch, logistics, e-commerce fulfilment or a similar role.
- Experience in gift items, e-commerce, retail products or personalised products will be preferred.
- Fresher can also be considered.

Pay: ₹12,000.00 - ₹18,000.00 per month

Work Location: In person

📌 Dispatch, Inventory & Demo Centre Coordinator (India)
🏢 Axis Enterprises
📍 India