WFO-Chennai

Full-time

About the Role

We are seeking a dedicated AR Caller to handle insurance follow-ups and accounts receivable activities for US healthcare clients. The role involves communicating with insurance payers to resolve unpaid or denied claims and ensure timely reimbursement. Preferred Skills: • Experience with appeal writing and denial management • Knowledge of end-to-end RCM process • Exposure to multiple specialties (Hospital/Physician billing is a plus)

Key Responsibilities

- Make outbound calls to US insurance companies for claim status and payment follow-up
- Analyze and resolve unpaid, denied, or rejected claims
- Analyze and resolve unpaid, denied, or rejected claims
- Follow up on EOBs, check payment accuracy, and post corrections
- Follow up on EOBs, check payment accuracy,



and post corrections
- Document call notes and actions taken accurately in billing systems
- Meet daily productivity and quality targets
- Coordinate with internal teams for missing or corrected information
- Coordinate with internal teams for missing or corrected information

Requirements

- Minimum 2–4 years of experience as an AR Caller in US Healthcare

- Solid knowledge of US insurance types (Medicare, Medicaid, Commercial)

- Good verbal communication skills in English

- Experience with calling tools and AR workflows

- Ability to work independently and manage workloads

📌 Accounts Receivable (AR) Caller (Chennai)
🏢 Ceequence
📍 Chennai