Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Broad Outline of the Role:
4-6 years of Agentic AI developer perm-role, specifically with hands-on experience in developing Agentic AI projects over Amazon/AWS Cloud using - Langgraph, Python, FastAPI, Agent Core, NodeJS for UI development, GraphQL, CI/CD, Docker Images to push into Cluster, EKS Cluster/Orchestrator, MongoDB, S3, Elastic Cache, Kafka Enqueue Processing, SES/SNS/SQS notification services, Primarily LLM Model development/connecting using Amazon Bedrock is preferable. Also must have Voice-AI, Chat/Voice Bot building experience.

Key Responsibilities:

Provide solutioning support to sales teams in the region or function.

Support bid team to prepare responses to technical aspects of RFP.

Understand pricing mechanisms and support sales team in building commercial inputs.

Preparation of technical sales materials including collateral, quotation, timeline, project plan and solution proposals.





Work closely with? teams? like Product, Engineering and various cross functional teams to create required solution to enhance the service offering. ?

Create Use cases, BOQ documents.

Provide L4 support to Operations for any design or repeated issues which needs Engineering intervention.

Conduct POC, demo as per the customer requirements, design migration plans and support project management for generating project implementation plans.

Conduct periodic session with the identified set of partners to understand new product features that would benefit customers and their product roadmap.

Minimum Qualifications & Experience:

Bachelor s degree in engineering 4-7 Years relevant experience

Other Knowledge & Skills:

Ability to understand business goals and map to technical requirements.

Exposure towards working in the RFP cases.

Knowledge of creating HLD and LLD:

Valuable understanding of use cases and able to create solutions relating to the use cases.

Proficient with MS Office tools Word, Excel, Access, Power point, Visio

Understanding of technology and services related to the domain.

#LI-JM1

📌 Manager - Customer Interaction Suite (India)
🏢 Tata Communications
📍 India