Job Title: Team Lead Manager
Company: Bytez Corp
Location: 2217-2218, First Floor, Trichy Rd, Singanallur, Coimbatore, Tamil Nadu – 641005
Job Type: Full-time
About Us
Bytez Corp is a trusted provider of professional home nursing and healthcare services in Coimbatore, dedicated to delivering compassionate, reliable, and professional care to patients in the comfort of their homes.
We are looking for an experienced and responsible Team Lead Manager to manage our team, monitor daily operations, improve team performance, and ensure smooth coordination between employees, clients, and management.
Job Summary
The Team Lead Manager will be responsible for leading and supervising the team, assigning daily responsibilities, monitoring performance, handling escalations, and ensuring that team members achieve their operational and business targets.
The ideal candidate should have strong leadership, communication, problem-solving, and people-management skills, with the ability to manage a fast-paced healthcare service environment.
Key Responsibilities
- Lead, supervise, and manage the assigned team on a daily basis
- Allocate tasks and responsibilities to team members based on workload and requirements
- Monitor daily team performance and productivity
- Set team goals and ensure targets are achieved within the required timelines
- Conduct regular team meetings and provide clear instructions and updates
- Track attendance, punctuality, leave, and overall team discipline
- Monitor employee performance and provide regular feedback
- Identify performance gaps and take corrective action when required
- Train, guide, and motivate team members to improve their skills and productivity
- Handle employee concerns, conflicts, and workplace issues professionally
- Coordinate with HR regarding recruitment, onboarding, attendance, performance,
and employee-related matters
- Coordinate with the operations team to ensure smooth service delivery
- Monitor client requirements and ensure timely communication with the concerned team
- Handle customer escalations and coordinate with relevant departments for quick resolution
- Ensure proper follow-up on pending tasks, leads, customer requirements, and service requests
- Prepare daily, weekly, and monthly team performance reports
- Maintain accurate records of team activities, targets, follow-ups, and outcomes
- Ensure employees follow company policies, procedures, and professional standards
- Identify opportunities to improve team productivity and operational efficiency
- Support management in implementing new processes, systems, and company initiatives
- Maintain confidentiality of employee and company information
Requirements
- Minimum qualification: Any Degree
- Previous experience in team handling, operations, sales, customer service, administration, or management is preferred
- Minimum 2–4 years of relevant experience preferred
- Excellent communication skills in Tamil and English
- Strong leadership and people-management skills
- Good problem-solving and decision-making abilities
- Ability to manage multiple tasks and priorities
- Good knowledge of MS Office, Excel, email, and basic reporting
- Strong organizational and time-management skills
- Ability to handle pressure and meet deadlines
- Positive, responsible, and qualified attitude
- Willingness to take ownership and accountability for team performance
Preferred Skills
- Previous experience managing a team of 5–20+ employees
- Experience in healthcare, home healthcare, hospital, customer service, sales, or operations is an advantage
- Experience with CRM, HRMS, or team management software
- Strong conflict-resolution and escalation-management skills
- Ability to motivate and develop team members
- Strong reporting and analytical skills
- Ability to coordinate effectively between multiple departments
- Target-oriented and result-driven approach
Key Performance Areas (KPIs)
The Team Lead Manager will be evaluated based on:
- Team productivity and target achievement
- Employee attendance and punctuality
- Task completion rate
- Lead/follow-up performance, where applicable
- Customer satisfaction and complaint resolution
- Team retention and employee performance
- Quality and accuracy of daily reporting
- Timely completion of assigned responsibilities
- Process compliance
- Overall team efficiency and productivity
What We Offer
- Competitive salary: ₹15,000–₹25,000 per month, based on experience and performance
- Performance-based incentives, where applicable
- On-the-job training and management support
- Opportunity to grow with a growing home healthcare organization
- Professional and supportive work environment
- Career growth opportunities
- Prospect to develop leadership and management skills
How to Apply
Interested candidates can contact Mr. Senthilkumar at +91-XXXXXXXXXX or send their resume to
[email protected].
Join Bytez Corp and take the lead in building a strong, efficient, and customer-focused team.
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Team Lead Manager (India)
🏢 Bytez
📍 India