Noida, Uttar Pradesh
Job Summary

Job Description for Collection Analyst

Skills required - Collections, Accounts Receivables, MS Office, Collections, Negotiations, Persuasion, Analysis, Time Management, Positive verbal and written Communications,

Roles and Responsibility -

Identify delinquent accounts, took appropriate action, and record pertinent notes in system.
Communicate with sales team and client regarding account status, orders, payments & build customer relationship.
Analyzed credit service bureau data as needed and recommended changes required to credit limit or collection actions.
Identified high risk /delinquent accounts and initiated collection action. Action included placing orders on hold and contacting customer for payment via email and escalating it to customer in case no response received.
Document customer contact and action taken in accounts receivable system and physical file as needed.




Make recommendations on accounts receivable reserve for accounts within assigned portfolio.
Provided input and details related to action taken incase account is sent to collection agency or a third-party.
Notified sales for all delinquent accounts and any actions being taken.
Develop customer relationships and understood how the customer fits into company strategy.
Analysing open payments and credits before they age on account

System Knowledge – SAP, Customer portals.

Candidate should be Ok for any shifts and RTO.

Key Responsibilities
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📌 Team Lead (India)
🏢 HCLTech
📍 India