Job Description – Social Media & Client Relations Executive

Location: Noida, Delhi NCR
Experience: 1–3 Years
Employment Type: Full-Time
Department: Digital Marketing / Client Servicing

About the Role

We are looking for a Social Media & Client Relations Executive who can manage social media activities while maintaining strong day-to-day relationships with clients. The candidate will coordinate between clients and internal creative, content, and digital marketing teams to ensure smooth and timely campaign execution.

Key Responsibilities

Social Media

- Manage social media accounts such as Instagram, Facebook, LinkedIn and YouTube.
- Prepare and maintain social media content calendars.
- Coordinate with designers, video editors and content writers for posts and campaigns.
- Schedule and publish social media content.
- Monitor comments, messages, mentions and audience engagement.
- Track basic social media performance and prepare reports.
- Stay updated with social media trends, formats and competitor activities.

Client Relations

- Act as the day-to-day point of contact for assigned clients.
- Understand client requirements, briefs and campaign objectives.
- Coordinate client feedback with internal teams.
- Follow up with clients for approvals, content, creatives and other requirements.
- Maintain professional and positive relationships with clients.
- Ensure deliverables are shared with clients within agreed timelines.




- Handle routine client queries and escalate important issues to the manager.

Coordination & Reporting

- Maintain campaign trackers and client communication records.
- Coordinate with the creative, content, performance marketing and business development teams.
- Prepare weekly/monthly social media and client status reports.
- Ensure client feedback is properly communicated and implemented.
- Monitor deadlines and follow up with relevant team members.

Required Skills

- Good communication and client-handling skills.
- Good written and spoken English.
- Knowledge of Instagram, Facebook, LinkedIn and YouTube.
- Basic understanding of digital marketing and social media marketing.
- Positive follow-up and coordination skills.
- Ability to manage multiple clients and deadlines.
- Good knowledge of MS Excel / Google Sheets and PowerPoint.
- Creative thinking and problem-solving ability.

Preferred

- Experience in a digital marketing agency or advertising agency.
- Experience handling FMCG or corporate clients.
- Knowledge of Meta Business Suite and basic social media analytics.
- Basic understanding of paid advertising is an advantage.

Qualifications

- Graduate in any discipline.
- Degree/Diploma in Marketing, Mass Communication, Advertising or a related field is preferred.

Salary

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Social Media & Client Relations Executive (Noida)
🏢 Creativemud Business
📍 Noida