What You'll Do:
● Student Counseling & Guidance:

○ Counsel students on IIDE’s digital marketing courses, helping them choose the right path based on their interests and career aspirations.
○ Communicate with students and parents both in-person and over the phone, addressing queries and guiding them through course options.
○ Provide expert career guidance and support students throughout their learning journey.

● Mentorship & Team Collaboration:

○ Mentor and support junior counselors to improve counseling effectiveness and individual performance.
○ Assist in onboarding and training new team members to ensure consistency within the counseling department.
○ Collaborate with cross-functional teams to deliver a seamless student experience.
● Target Achievement & Reporting:
○ Consistently achieve daily, weekly, and monthly counseling and enrollment targets.
○ Monitor lead conversion rates and ensure timely and efficient follow-ups.
○ Use CRM tools and sales automation systems to generate reports, track conversions, and improve sales outcomes.
○ Meet expected KPIs, including:

- Minimum 150– 200 calls per day
- 2–3 hours of active talk time per day (average)
- Consistent achievement of weekly revenue targets aligned with batch requirements

● Additional Duties:

○ Handle complex student concerns, escalations, and larger student groups as required.




○ Take ownership of additional responsibilities aligned with senior counseling requirements.
○ Perform any other reasonable duties as requested by management, aligned with the broad scope of the position.

Who You Are:
● Must-Have:

○ 0–8 years of experience in counseling or sales, preferably within the EdTech industry.
○ Fluent written and spoken English communication skills.
○ Strong interpersonal skills, active listening, and the ability to engage, inspire, and guide students.
○ Interest and experience in educational counseling and sales with a goal-oriented mindset.
○ Familiarity with CRM systems and sales automation tools.
○ Candidate must be residing in Mumbai.

● Should Have:

○ Robust multitasking and prioritization skills to manage responsibilities effectively in a fast-paced environment.
○ Demonstrated leadership potential and willingness to take on additional responsibilities as the role evolves.
○ Ability to mentor peers and contribute positively to team performance.

● Nice to Have:

○ Prior work experience in an EdTech company, preferably in student counseling, admissions, or sales.
○ Certifications or working knowledge in digital marketing or educational counseling.

Pay: ₹200,000.00 - ₹550,000.00 per year

Benefits:

- Provident Fund

Work Location: In person

📌 Inside Sales Associate (Fresher to Experienced) (India)
🏢 IIDE - Indian Institute of Digital Education
📍 India