Team Leader - Operations (Mumbai City)

Team Leader - Operations (Mumbai City)

21 Aug
|
First Global Services
|
Mumbai City

21 Aug

First Global Services

Mumbai City

JOB DESCRIPTIONTeam Leader – Maharashtra

Company: First Global Services Pvt. Ltd.
Department: Operations / Facility Management
Location: Maharashtra
Employment Type: Full time
Reporting To: Operations / Project Management

About the Role

We are looking for an experienced and responsible Team Leader to manage and supervise manpower operations at assigned sites, particularly in hospital housekeeping and patient-care services. The candidate will be responsible for team supervision, manpower deployment, service quality, client coordination, discipline, and ensuring smooth day-to-day operations.

Key Responsibilities

- Supervise and manage housekeeping and patient-care manpower at assigned sites.
- Ensure proper manpower deployment and arrange backup manpower whenever required.
- Monitor attendance, discipline, performance, and productivity of team members.
- Ensure compliance with site-specific SOPs, hygiene standards, and service requirements.
- Conduct regular site visits and monitor operational activities.
- Coordinate with clients and address day-to-day operational concerns professionally.
- Train and guide housekeeping and security personnel as required.
- Ensure adequate manpower availability as per operational requirements.
- Monitor the quality of housekeeping and patient-care services.
- Coordinate with the Operations/Project Management team regarding site requirements and issues.




- Prepare and submit regular operational reports and updates.
- Handle team-related issues and resolve operational problems effectively.
- Ensure compliance with company policies, client requirements, and applicable operational standards.

Required Qualifications & Skills

- Previous experience in hospital housekeeping / facility management is preferred.
- Experience in manpower supervision and team handling.
- Strong leadership and team-management skills.
- Good client-handling and communication skills.
- Ability to coordinate and manage multiple operational requirements.
- Good problem-solving and decision-making abilities.
- Marathi/local Maharashtra language, Hindi, and English communication skills.
- Willingness to travel for site visits within the assigned area.
- Personal two-wheeler is required for site visits.

Preferred Experience

Candidates with practical experience in hospital housekeeping, facility management, manpower management, or similar service operations will be preferred.

Key Competencies

- Leadership & Team Management
- Manpower Planning & Deployment
- Client Coordination
- Operational Monitoring
- Problem Solving
- Communication Skills
- Discipline & Performance Management
- Site Management
- Reporting & Coordination

Pay: ₹30,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Team Leader - Operations (Mumbai City)
🏢 First Global Services
📍 Mumbai City

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