Job Responsibilities:

- Handle customers after the completion of the sales process.
- Coordinate with customers regarding delivery, installation, and service.
- Follow up with internal teams to ensure timely completion of orders.
- Address customer queries, concerns, and complaints professionally.
- Maintain regular communication with customers and provide updates.
- Coordinate with the sales, operations, installation, and service teams.
- Ensure customer satisfaction and collect feedback.
- Maintain customer records, order details, and follow-up reports.
- Resolve post-sales issues and escalate them when required.

Skills Required:

- Good communication and customer handling skills.
- Strong follow-up and coordination skills.
- Basic knowledge of MS Excel and email communication.
- Problem-solving and complaint-handling skills.
- Ability to work with multiple teams and manage customer expectations.

Pay: ₹25,000.00 - ₹33,535.41 per month

Perks:

- Flexible schedule
- Food provided
- Paid sick time
- Paid time off
- Provident Fund

Education:

- Bachelor's (Preferred)

Experience:

- Customer relationship management: 5 years (Required)

Language:

- Hindi (Required)
- English (Required)

Work Location: In person

📌 Post Sales Executive (Hoskote)
🏢 Airava Interior Industry
📍 Hoskote