Location: Bengaluru, Karnataka
Employment Type: Full-time
Experience: 1+ year in international customer experience / sales preferred
Shift: 11:00 AM – 2:00 PM
Work Schedule: Saturday
Cab: One-way pickup facility

Job Summary

Bark.com is hiring Customer Experience Advisors for its APAC Marketplace team in Bengaluru. This role involves supporting professionals and customers across international markets, handling inbound customer interactions, responding to emails, and identifying sales opportunities.

The ideal candidate should have strong English communication skills, international customer handling experience, and exposure to outbound sales or consultative selling.

Key Responsibilities

- Handle inbound calls and customer queries from international customers and professionals.
- Respond to customer emails and manage support tickets through Zendesk.
- Make outbound calls to potential leads and existing users.
- Pitch and sell marketplace subscriptions and relevant services.
- Identify upselling and revenue-generation opportunities.
- Resolve customer concerns within defined TAT.
- Escalate complex or unresolved issues to relevant internal teams.
- Maintain high customer satisfaction and service quality.
- Consistently achieve Customer Experience and Sales KPIs.
- Maintain accurate customer records using CRM and ticketing systems.

Required Skills





- Excellent spoken and written English communication.
- Minimum 1 year of international customer handling experience through voice, email or chat.
- Prior outbound sales or inside sales experience.
- Strong customer service and problem-solving skills.
- Consultative selling and objection-handling abilities.
- Experience with CRM or ticketing tools such as Zendesk.
- Good computer proficiency and multitasking ability.
- Strong attention to detail and organizational skills.
- Ability to work independently and as part of a team.

Compensation & Benefits

- Sales Commission
- Applicable Shift Allowance
- One-way cab facility
- 33+ paid days off annually
- Healthcare insurance for employee and family
- Learning & Development programs
- Quarterly team socials
- Growth opportunities opportunities
- Collaborative work environment

Walk-in Interview

Interview Dates: 22nd August 2026
Days: Saturday
Time: 11:00 AM to 2:00 PM

Candidates are requested to carry an updated resume.

Apply through the Bark careers page for complete job details and application information

Pay: ₹300,000.00 - ₹350,000.00 per year

Benefits:

- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Paid sick time
- Provident Fund

Work Location: In person

📌 Customer Experience Advisor – APAC Marketplace (Bengaluru)
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